We accept returns within 14 days of receipt of your order, for exchange or store credit only. This is due to the handmade to order nature of our pieces. If you would like to return an item, please email us at firstname.lastname@example.org and we will send you a returns form to include in the package.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Swimwear must have hygiene seals in tact.
Please note we will not be able to accept your return without the returns note or full details.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you requested an exchange, you will then receive a notification via email of a new order, which may require postage payment or additional payment if the new item value differs.
Once you have made an order, unfortunately we are unable to cancel. Please notify if you need to change any details ASAP and hopefully we will be able to fulfil the request.